No
doubt, selecting the best logistics company in Nigeria to mediate between your
goods and the suppliers can be intimidating.
As an entrepreneur or business owner in Nigeria,
you want to find a good company to transport or ship your goods; do proper
research about them; determine which one best fits your expectations, and
select the best logistics company in Nigeria for freight shipping, clearance
and other logistics needs.
Much more than not, to find one, however
daunting, requires considering a list of qualities relative to the demands of
your business.
This is so that you do not get doubled-crossed
by fraudsters; fall into the tricks of incompetent hands, or close any deal
with unregistered or unqualified ‘self-acclaimed-agencies’.
To select the best logistics service provider
for your business in Nigeria is, however, strictly personal as satisfaction is
relative. So you need to exercise absolute carefulness.
Now you want to lift your cargo, either via air
freight, sea freight, land freight, you are advised to consider these 5 points.
Table of Contents
Check On Their Capabilities & Competencies
Be sure to find out that the prospective
logistics provider is capable of handling specific service areas that meet your
company’s expectations. Remember they must have a set of abilities to satisfy
both short-term and future needs.
As widely placed as Logistics Business is, so
there are a lot of areas of expertise to accomplish in order to boast of having
it all in any type of trade.
So, that a company is an expert in one area does
not completely indicate that they can manage your requests without making
recourse to other ‘experts.’
This may be fine, but how would you predict the
unforeseen or have direct access to the other experts to know of their unique
capabilities?
Find
Out About The Company Stability
How long has the company been in existence?
The stability of a prospective logistic company
is as important as the growth of your own business. Quite a lot of
unpredictable factors can mar a company’s stability due to many other factors
avails, therefore bring down their wings.
In spite of the daunting factors, there are a
few logistics companies that have endured the test of time and have been in
existence for decades. BowaGate Global, for example, prides its over 2 decades
old stability of saving time and money for her clients, in the industry and has
continuously recorded successes with various types of client daily.
So, whether you are running a simple or complex
supply chain, to avoid falling in wrong hands, ensure that the best logistics
provider is considered, by also determining the provider’s stability in the
industry.
Selecting a stable logistics company is a key
factor in guaranteeing an enhancing solid business relationship between you and
the provider.
Study
The Customer Service/Relations
The Customer Service section of every business
is responsible for upholding the corporate image of every business. They solve
various problems by providing adequate timely information, effective
communication and are very responsive to the core.
The question to ask is as follows, what is the
priority level of the logistics provider’s customer service or relationship. Do
they have adequate responsiveness, excellent communication lines, or what is
their level of efficiency in solving clients’ problems?
By prioritizing customer service or our customer
relationship with our clients, we have built a formidable wall of defence that
has enhanced our relationship growth (both clients and us).
This area is as important as the other aspect to
look into when considering the best logistics company in Nigeria for your
business.
Check
The Reputation Of The Company
- How long have they been in business?
- What type of reviews do they have online or offline?
- . How do they treat their staff, suppliers and employees?
Building a positive reputation takes years of
consistent excellent reports. It requires the satisfaction of clients to the
point of trust.
The integrity of your prospective Logistics
Provider must be tested as quickly as possible. This might not be easy to get
unless you give it time for proper investigation.
Investigate the customers, suppliers and even
the employees to know whether the provider has a good, bad or ugly reputation.
Choosing the best logistics service provider in
Nigeria requires, among other things, patience. To eventually stand convinced
that you are not dealing with the wrong persons or company, you want to be
attentive to the entire processes.
Check Their Ability To Manoeuveur To The Proper Rates
There is absolutely nothing like a
one-price-fit-all concept in the logistics business. Prices vary from one
company to another, depending on the needs of the customer.
A good logistics service provider would
understand the shifting needs of her customers and proffer the best rate for
you.
Some times, the rate may be higher than you
literarily expected. In that case, it might only mean that you have not
provided adequate information or documentation needed for that consignment to
be shipped down.
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